Online Reputation & Satisfaction

Take Control of Your Online Reputation

Leverage our EHR integrated workflows to boost your online presence, improve SEO and increase new patient revenue.

Dashboard mockups of PatientIQ's Online Reputation and Satisfaction Management platform

EHR-Integrated Workflows

Automate Medical Marketing Workflows

Aggregate and manage patient feedback from over 35 review sites specific to the healthcare industry to best manage your online reputation, boost local and global SEO, drive patient visits, and unlock new revenue.

Auto-route patients to online review sites

Manage your local listings

Integrate review requests with satisfaction workflows

multi device mockup of satisfaction surveys

The Patient Experience

iPhone 11 Mockup of PatientIQ's automated messaging system

Automated email or SMS message sent to the patient

An iPhone 11 Pro Max mockup of PatientIQ's satisfaction survey capabilities.

Capture internal satisfaction surveys for operational needs

An iPhone 11 Pro Max mockup of PatientIQ's review management auto-routing capabilities.

Auto-route patients to review sites to leave a public review

An iPhone 11 Pro Max mockup of a patient leaving a 5-star review of their physician on Google.

Capture feedback directly
from online review site

Satisfaction Surveys

Understand the Voice of Your Patient Population

Empower healthcare providers and facilities to request personalized satisfaction surveys post-appointment and analyze the results in real-time to meet the needs of your patients and identify areas of improvements, both in-practice and operationally.

Custom satisfaction surveys accessible from any device

Customizable email & SMS messaging

White-labeled patient interface

Real-Time Patient Feedback

Quickly Respond to Online Reviews In-App

Receive immediate review alerts, and use in-app tools to quickly respond to online reviews, interact with your online community, and keep your patients satisfied.