Online Reputation & Satisfaction

Take Control of Your Online Reputation

Leverage our EHR integrated workflows to boost your online presence, improve SEO and increase new patient revenue.

Dashboard mockups of PatientIQ's Online Reputation and Satisfaction Management platform
EHR-Integrated Workflows

Automate Medical Marketing Workflows

Aggregate and manage patient feedback from over 35 review sites specific to the healthcare industry to best manage your online reputation, boost local and global SEO, drive patient visits, and unlock new revenue.

Auto-route patients to online review sites
Manage your local listings
Integrate review requests with satisfaction workflows
multi device mockup of satisfaction surveys

The Patient Experience

iPhone 11 Mockup of PatientIQ's automated messaging system
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Automated email or SMS message sent to the patient
An iPhone 11 Pro Max mockup of PatientIQ's satisfaction survey capabilities.
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Capture internal satisfaction surveys for operational needs
An iPhone 11 Pro Max mockup of PatientIQ's review management auto-routing capabilities.
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Auto-route patients to review sites to leave a public review
An iPhone 11 Pro Max mockup of a patient leaving a 5-star review of their physician on Google.
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Capture feedback directly
from online review site
Satisfaction Surveys

Understand the Voice of Your Patient Population

Empower healthcare providers and facilities to request personalized satisfaction surveys post-appointment and analyze the results in real-time to meet the needs of your patients and identify areas of improvements, both in-practice and operationally.

Custom satisfaction surveys accessible from any device
Customizable email & SMS messaging
White-labeled patient interface
multi device mockup of satisfaction surveys
Real-Time Patient Feedback

Quickly Respond to Online Reviews In-App

Receive immediate review alerts, and use in-app tools to quickly respond to online reviews, interact with your online community, and keep your patients satisfied.

Manage & respond to reviews from a centralized dashboard
Automatically respond to reviews with custom templates
Personalize your responses with smart merge tags
multi device mockup of satisfaction surveys
Amplify Patient Reviews

Build Credibility and Drive More Conversions

Review widgets to display reviews anywhere on your website on the web pages where patients convert and help streamline their evaluation process.

Market your online feedback on pages designed to convert
Embed review widgets on your website
Customize the design of the widget to show your value
multi device mockup of satisfaction surveys
Request a Demo

Would you like to see a live demonstration or have questions about the platform? Get in touch with our solutions team to book a meeting.

Book a Meeting