Get to Know: ENROUTE

Overview:

ENROUTE^® is a surgeon‑recommended, evidence‑based, surgical nutrition program created to help patients prepare better and recover faster from surgery. The program includes two specialized, drink formulas—ENROUTE^® Build, a multi‑nutrient blend, and ENROUTE^® Prepare, a carbohydrate‑based formulation—designed to preserve muscle mass, support wound healing, enhance immune function, and promote bone health.

Structured as a convenient 4‑week program (two weeks before and two weeks after surgery), ENROUTE^® is easy to integrate into patients’ routines - just pour, shake, and drink. Available in both dairy‑based and plant‑based versions, and come in a delicious French Vanilla and Dark Chocolate flavor. The products are produced in a GMP‑certified facility and validated by surgeons and clinical experts.

(The program) was very easy for our practice to implement and get started. It is simple for patients to incorporate into their normal diet and is delivered right to their doorstep. (It) provides our patients another way to optimize their surgical experience. 

– Tom Pawlik (Orthopaedics Northeast)

Benefits of ENROUTE:

• Patient Optimization

  Addresses pre-operative risk factors, supports muscle mass & strength, and improves functional outcomes.^1-9

• Rapid Recovery

  Mitigates urinary retention, reduces post-operative nausea and vomiting, and improves post-operative pain.^10-17

• Ancillary Opportunity

  Provides remuneration via ancillary and traditional DME.

References. 1. H, X. et al. Chin Med J 2020; 00:00–00. (2020) 2. He, Y. et al. J Orthop Surg Res. 2019; 14: 292. (2019) 3. Burgess, L. C. et al. Nutr. 2018, Vol. 10, Page 820 10, 820 (2018) 4. Dreyer, H. C. et al. JB JS open access 3, E0006 (2018) 5. Muyskens, J. B. et al. J. Appl. Physiol. 129, 980–991 (2020) 6. Liao, C. De et al. Nutrients 12, 1–19 (2020) 7. Dreyer, H. C. et al.Clin. Invest. 123, 4654–4666 (2013) 8. Ueyama, H. et al. Bone &Amp; Jt. J. 102-B, 10–18 (2020) 9. Aquilani, R. et al. Aging Clin. Exp. Res. 31, 157–160 (2019) 10. Kim, J. W. et al. World Surg. 36, 2879–2887 (2012) 11. Loodin, Å. et al. Int. J. Orthop. Trauma Nurs. 41, (2021) 12. Yagmurdur, H. et al. J Res Med Sci 16, (2011) 13. LPachella, L. A. et al. J. PeriAnesthesia Nurs.34, 1250–1256 (2019) 14. Chada, R. R. et al. J Nutri Med Diet Care 2019, 5:036 (2019) 15. Hausel, J. et al. Br. J. Surg. 92, 415–421 (2005) 16. Chaudhary, N. K. et al. BMC Musculoskelet.Disord. 23, (2022) 17. Çakar, E. et al. J. perianesthesia Nurs. Off. J. Am. Soc. PeriAnesthesia Nurses 32, 589–599 (2017)

Benefits of the PatientIQ Partnership:

• Supports patient optimization and increases patient satisfaction

• Requires no additional staff support and no additional PatientIQ license cost

• Effortless patient education with scheduled touchpoints

   

How it works:

Downloadables:

PatientIQ & ENROUTE

ENROUTE Client Case Study

Get to Know: Breg Polar Care® Cold Therapy

Overview:

Breg’s Polar Care motorized cold therapy —featuring the Cube, Kodiak, and Wave—delivers consistent, therapeutic cold therapy backed by more than two decades of leadership. These easy-to-use systems provide cooling for up to 6 hours, support a smooth recovery, and patient transition from hospital to home.

• Polar Care Cube: reliable, cost-effective cold therapy with a wide range of pads

• Polar Care Kodiak: unique Intelli-flo pads and portability option

• Polar Care Wave: premium cold + compression for adjustable, targeted treatment

Cold therapy helps reduce pain, swelling, and inflammation after surgery or injury, while combined cold and compression—available with Wave—offers even greater pain relief, edema control and has been shown to reduce post-operative narcotic use.¹

¹Waterman, Brian, et al. “The Efficacy of Combined Cryotherapy and Compression Compared with Cryotherapy Alone Following Anterior Cruciate Ligament Reconstruction.” Journal of Knee Surgery, vol. 25, no. 2, 2012.

Benefits of Breg Polar Care Cold Therapy:

• Enhanced Recovery & Pain Relief
  Breg’s Polar Care cold therapy delivers consistent, targeted cooling that reduces pain, inflammation, and swelling—accelerating recovery and improving patient comfort.¹
  
  
• Clinically Proven & Protocol-Aligned
  Backed by clinical research² and decades of provider trust, Breg’s Polar Care cold therapy systems support evidence-based post-operative protocols³ and consistent recovery outcomes.
  
  
• Versatile Therapy Pads
  A wide range of cold therapy pads tailored to specific procedures, ensuring targeted and effective treatment for each patient.

¹Whelan, Ryan J., et al. Benefits of Cold Compression Devices in Reducing Opioid Use After Arthroscopic Rotator Cuff Repair. 2026. Poster presentation, Mammoth Orthopedic Institute and University of Nevada, Reno School of Medicine.

²Wickline, Andrew, Windy Cole, Louis Battista, Jacob Wielgomas, Richard Southgate, and Suzanne Ehmann. 2025. “Adoption of a Total Knee Arthroplasty (TKA) Multimodal Post-Operative Swelling Intervention Protocol Shows Significant Reduction in Single-Frequency Bioimpedance (SF-BIA) Values: A Pilot Study.” Journal of Orthopaedic Experience & Innovation 6 (1).

Benefits of the PatientIQ Partnership:

• Effortlessly deliver product introduction, purchase process, and usage instructions to patients

• No additional PatientIQ license fees for partnership

• Requires no additional staff support

   

How it works:

Get to Know: mymobility by Zimmer Biomet

Overview:

mymobility^® is a digital Care Management Platform by Zimmer Biomet designed to support patients throughout their orthopedic surgical journey—from preoperative preparation to postoperative guidance and recovery. Available through smartphone apps (iOS and Android) and a web-based application, mymobility provides timely education, personalized to-do lists, reminders, video‑guided exercises, and direct messaging to the care team. It helps to keep patients informed and motivated, while supplying clinicians with meaningful data to monitor progress and intervene when needed.

Integrated with Apple, HealthKit, Health Connect, (optionally) PersonaIQ^® the SmartKnee^® , mymobility collects both patient-reported and passively gathered metrics-steps, heart rate, gait speed, patient-reported pain levels, shoulder and knee Range of Motion, exercise adherence, and more. Advanced features like WalkAI™ use AI-driven models to predict recovery outcomes (e.g. 90-day post-operative gait speed) and notify clinicians if patients are falling behind. These insights foster proactive care, reduced variability, and streamlined clinical workflows, all on a single connected platform.

For surgeon customers, all data from mymobility, Persona IQ, PatientIQ and Zimmer Biomet's ROSA^® Knee and ROSA^® Hip applications are collected and connected within ZBEdge^® Analytics.  ZBEdge Analytics is a data platform designed to deliver intra-operative, mobility and outcome insights directly on a smartphone application, enabling objective performance assessment to understand the potential impact of clinical decisions on patient recovery.

Benefits of mymobility:

• Personalized Recovery & Patient Support

  mymobility delivers tailored education, reminders, and exercise guidance throughout the orthopedic journey—intended to help patients stay engaged, reduce surgery-related anxiety(1), and recovery milestones.
  

• Connected Care & Convenience
  

  With secure in-app messaging, telehealth, and integration with wearable devices, mymobility keeps patients and providers connected. It aims to minimize unnecessary in-person visits while giving patients confidence and continuous support.  

• Insights & Clinical Confidence

  Integrated with health data, mymobility provides actionable insights into patient progress. Clinicians can proactively track adherence, mobility, and recovery trends to further personalize the surgical experience.
  

(1) Alexander, J. S., Redfern, R. E., Duwelius, P. J., Berend, K. R., Lombardi Jr, A. V., & Crawford, D. A. (2023). Use of a smartphone-based care platform after primary partial and total knee arthroplasty: 1-year follow-up of a prospective randomized controlled trial. The Journal of Arthroplasty, 38(7), S208-S214.

Benefits of the PatientIQ Partnership:

• Automated patient registration to help reduce staff burden

• Increase patient recovery support through interactive tools such as messaging and telehealth.

•  Access mymobility with single sign-on directly from the PatientIQ platform

How it works:

mymobility Disclaimers
This material is intended for healthcare professionals. Distribution to any other recipient is prohibited. Zimmer Biomet does not practice medicine. For indications, contraindications, warnings, precautions, potential adverse effects and patient counselling information, see the instructions for use or contact your local representative; visit www.zimmerbiomet.com for additional product information. Patients must have Internet access and a text-capable mobile device or a compatible smartphone to use mymobility; not all smartphone app features are available with web-based version. Not all patients are candidates for the use of mymobility and surgeons should evaluate individually to determine which patients are appropriate for remote care. All names used in the mymobility app examples and patient data shown herein is fictitious. No identification with actual patients or health care professionals is intended or should be inferred. Apple and iPhone are registered trademarks of Apple Inc. Zimmer Biomet Connected Health mymobility Application. All trademarks are the exclusive property of their respective owners. © 2025 Zimmer Biomet.

Persona IQ: The objective kinematic data generated by the CSE with CHIRP System are not intended to support clinical decision-making and have not been shown to provide any clinical benefit.” and “iOS is a trademark of Cisco (licensed by Apple, Inc.); Apple Watch is a trademark of Apple, Inc.; Healthkit [replace with current name' is a trademark of Apple, Inc.; Android and Google Fit are trademarks of Google, LLC.” and “For indications, contraindications, warnings, precautions, potential adverse effects and patient counseling information, see the instructions for use or contact your local representative; visit www.zimmerbiomet.com for additional product information.  All trademarks are the property of their respective owners.” and “Not all patients are candidates for the use of this product and surgeons should evaluate individually to determine which patients are appropriate for remote care. All names used in the mymobility app examples are fictitious. No identification with actual patients or health care professionals is intended or should be inferred. Patients must have internet access and a text-capable mobile device or a compatible smartphone to use mymobility; not all features are available on the web-based version.” and “ZBEdge® Analytics is a data platform designed for surgeons that delivers intra-operative, mobility and outcome insights directly on a smartphone application, enabling objective performance assessment to understand the potential impact of clinical decisions on patient recovery.” + “For surgeon customers, ZBEdge® Analytics is a data platform designed to deliver intra-operative, mobility and outcome insights directly on a smartphone application, enabling objective performance assessment to understand the potential impact of clinical decisions on patient recovery.

Persona IQ: The objective kinematic data generated by the CSE with CHIRP System are not intended to support clinical decision-making and have not been shown to provide any clinical benefit.

iOS is a trademark of Cisco (licensed by Apple, Inc.); Apple Watch is a trademark of Apple, Inc.; Healthkit [replace with current name' is a trademark of Apple, Inc.; Android and Google Fit are trademarks of Google, LLC.

Get to Know: The Recovery Shop

Overview:

The Recovery Shop is a physician-driven e-commerce platform designed to simplify access to trusted recovery products for patients after surgery or injury. Through customized online portals for each physician or practice, patients can easily find and purchase the exact products their care team recommends—ranging from cold therapy systems and scar care treatments to compression gear and daily living aids. This curated approach eliminates the guesswork of generic online shopping and ensures patients receive physician-approved solutions tailored to their recovery needs.

For physicians and practices, The Recovery Shop offers a streamlined, no-cost solution that reduces administrative burden while creating an additional revenue stream. By consolidating recommended products into one branded storefront, the platform improves patient compliance, enhances outcomes, and delivers a seamless purchasing experience that reflects the standard of care provided in the clinic.

Benefits of The Recovery Shop:

• Trusted & physician-approved

  Patients gain access to products carefully selected and endorsed by their physicians, ensuring safe, effective recovery support.
  

• Convenient & hassle-free

  A user-friendly online storefront makes it simple for patients to find and purchase the exact items their care team recommends.

• Streamlined patient experience

  Products are delivered directly to the patient’s home, eliminating the stress and confusion of navigating generic online retailers.

Benefits of Partnership:

• Improves surgical outcomes & patient satisfaction

• Requires no additional FTEs.
• DME revenue opportunity ($).

How it works:

Get to Know: AGYL

Overview:

AGYL is a modern, doctor-formulated joint support supplement designed to help active adults maintain mobility, reduce inflammation, and support overall joint wellness. Developed by renowned orthopedic surgeon Dr. Brian J. Cole—managing partner at Midwest Orthopaedics at Rush and a national sports medicine authority—AGYL merges clinical expertise with natural ingredients to deliver targeted benefits for those seeking proactive joint care.

With a blend of Vitamin C, cucumber extract, turmeric extract, undenatured chicken cartilage (UC-II®), hops extract, and BioPerine®, AGYL’s formula is crafted to reduce inflammatory cytokines, relieve joint discomfort by elevating GABA levels, and enhance nutrient absorption for optimized efficacy. Packaged in travel-friendly, safety-sealed capsules, AGYL offers a convenient, approximately $1/day solution for joint health care.

Benefits of AGYL:

• Expertly formulated by an orthopedic surgeon

  Created by Dr. Brian J. Cole, a nationally recognized leader in sports medicine and cartilage restoration.
  

• Clinically informed, natural blend

  Combines Vitamin C, turmeric, UC-II® collagen, cucumber extract, hops extract, and BioPerine® for inflammation control, joint comfort, and nutrient absorption.

• Convenient and accessible

  Travel-friendly packaging, CapSafe safety seals, and a cost-effective price point make joint support simple and reliable.

Benefits of Partnership:

• Science-based. Mobility focused.

• Offered in one per day pill format
• Requires zero additional FTEs

How it works:

Get to Know: OrthoSkool

Overview:

Joint replacement isn’t just a procedure; it’s a journey. OrthoSkool is an innovative, online preoperative education suite that delivers procedure-specific guidance to patients preparing for hip and knee replacement. Created by academic clinicians, our evidence-based courses walk patients through every stage of the surgical journey, from preparation to recovery.

By anticipating patient questions, setting expectations, and clarifying recovery milestones upfront, the platform improves patient comprehension and safety. This proactive approach drives better surgical outcomes, boosts patient satisfaction, and streamlines clinical workflows. Surveys show 96% of patients are satisfied with the OrthoSkool experience.

Benefits of OrthoSkool:

• Surgeon and Facility-Specific Education

  Since perioperative protocols vary, generic education falls short. OrthoSkool is the only platform that customizes content to each provider’s preferences. Courses incorporate your branding and messaging to align content with your specific protocols, ensuring patients receive accurate instructions tailored to their surgeon and facility.

• Improved Outcomes & Satisfaction
  

  By setting clear expectations, reducing anxiety, and reinforcing safety behaviors, OrthoSkool supports better recovery and higher patient satisfaction.

• Convenient, Remote Learning

  OrthoSkool meets the demands of modern healthcare. Patients can access trusted, surgeon‑approved education anytime, from anywhere—making preparation more convenient and inclusive for families or caregivers

Benefits of the PatientIQ Partnership:

• Deliver education in parallel with outcomes surveys and other perioperative patient communication

• Courses are automatically delivered to patients based on your timing specifications.

• Saves clinic time by reducing repetitive patient teaching and streamlining communication.

How it works:

Downloadables:

OrthoSkool Info Sheet

Patient Satisfaction Survey Data

Get to Know: Arbor Associates

Overview:

Arbor Associates is a leading provider of patient experience measurement and compliance solutions for healthcare organizations nationwide. As a CMS-approved OAS CAHPS vendor that conducts Outpatient Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems surveys on behalf of your healthcare organization.  

Combining decades of healthcare expertise with a highly personalized service model, Arbor manages every aspect of the CAHPS process from patient outreach and data submission to actionable performance reporting. Their dedicated support team makes it simple for customers to stay compliant while gaining valuable insights into patient satisfaction, loyalty, and quality of care.

Trusted by hospitals, surgery centers, and medical groups across the country, Arbor Associates turns regulatory obligations into opportunities for continuous improvement and measurable growth.

Benefits of ViewMedica:

• Ensure regulatory compliance and reduce audit exposure

• Proven survey collection methods

• Automated submission to CMS on your behalf

Benefits of the PatientIQ Partnership:

• Requires no additional staff support

• Efficient patient screening and survey deployment

• Actionable patient experience insights natively within PatientIQ

How it works:

View a product demo

Get to Know: ReviewTrackers

Overview:

ReviewTrackers helps healthcare organizations transform patient feedback into growth. As a leading reputation management and review monitoring platform, ReviewTrackers empowers practices, hospitals, and ambulatory centers to easily track patient reviews across multiple platforms including Google, Healthgrades, and Yelp.

The platform enables teams to understand and act on patient sentiment in real time, strengthening online reputation, improving patient acquisition, and building lasting trust. With ReviewTrackers, healthcare organizations can proactively manage their digital presence, respond to feedback quickly, and surface insights that drive meaningful operational improvements and marketing results.

Trusted by thousands of healthcare providers, ReviewTrackers simplifies the path from patient feedback to measurable brand growth.

Benefits of ReviewTrackers:

• Monitor and respond to patient reviews across every major platform in one place

• Effortless capture of patient post-visit reviews and survey responses

• Analyze trends and keywords in patient feedback to identify strengths and improvement opportunities

Benefits of the PatientIQ Partnership:

• Seamless patient delivery by integrating into existing patient satisfaction module

• Analyze responses for actionable insights through PatientIQ dashboards

• Combine clinical experience data to uncover factors that drive satisfaction and referral behavior

How it works:

View a product demo