Building a More Patient-Centered Future with PROs: A Conversation with Matt Gitelis and Scott Becker

What if every patient’s experience could directly shape how care is delivered?

On a recent episode of the Becker’s Healthcare Podcast, our Founder and CEO Matt Gitelis joined Scott Becker to share how PatientIQ is helping providers turn patient-reported outcomes (PROs) into actionable insights—powering smarter, more patient-centered care.

In the episode, Matt covers:

• Why PROs are essential for measuring and improving quality 
• How PatientIQ captures data across 2M+ patients each month
• How outcomes data helps identify where care is working, and where it can improve

For example: while total knee replacements are considered a reliable procedure, only about 63–65% of patients report substantial clinical benefit afterward. That kind of insight—measured directly from patients—is what enables providers to refine care, personalize treatment, and raise the bar system-wide.

One way we’re making that possible is with DataPRO—a new solution that helps health systems benchmark performance and define what “good” outcomes really looks like across providers, sites, and specialties.

With one-third of all orthopedic surgical volume now flowing through the PatientIQ platform, we’re delivering the scale and insight providers need to drive meaningful improvement—one outcome at a time.

Catch the full conversation to hear how we're building a more outcomes-focused future in healthcare.